How we collect, use, and protect your information when you use our website and services.
At Cortex Enterprise Hub LLC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit this website or use our digital marketing and content production services. By using the website or engaging our services, you agree to the practices described here.
We collect personal information needed to respond to inquiries and deliver services. When you contact us or purchase a project, we may collect:
Name, email address, phone number, company name, and mailing address.
If you purchase a service, billing and payment details are collected through secure third-party processors such as Stripe or Square. We do not store full payment card numbers on our servers.
If you email us, complete a form, or speak with us about a project, we may keep records of those communications so we can answer questions and manage the work.
When you visit the website, we may automatically collect technical data such as IP address, browser type, device information, operating system, pages viewed, and time spent on the site.
We may use cookies and similar tools to operate the site, understand how it is used, and improve functionality. See our Cookie Policy for more detail.
We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will delete it from our records.
To provide services, process transactions, and deliver completed digital projects.
To send project updates, invoice notices, service changes, and, if you have opted in, information about our services.
To answer questions, handle quote requests, and address concerns about delivery, billing, or cancellations.
To improve website function and keep the experience clear, secure, and usable.
To review usage trends, diagnose technical issues, and improve site performance.
To meet legal, tax, accounting, fraud-prevention, and valid government or legal-process requirements.
We do not sell personal information. We may share information only in these cases:
Hosting, email, cloud storage, analytics, CRM, and payment processors that help us operate the website and deliver services. Those providers are expected to use the information only for the work they perform for us.
If Cortex Enterprise Hub LLC is involved in a merger, acquisition, or sale of assets, information may transfer to the successor. We will provide notice where required.
We may disclose information when required by law or when reasonably necessary to protect our rights, property, safety, or the rights and safety of others.
Needed for basic website operation, such as forms and session function.
Help us understand how visitors use the site so we can improve it.
May collect aggregated information about traffic and page use. You can control cookies in your browser settings.
We use reasonable administrative and technical measures, which may include:
No method of transmission or storage is completely secure. We work to reduce risk, but we cannot guarantee absolute security.
We keep personal data only as long as needed to provide services, keep project and billing records, and meet legal obligations. When information is no longer needed, we delete or de-identify it in the ordinary course of business.
Depending on where you live, you may have rights such as:
If personal data is transferred outside the United States, we use contractual or other safeguards required by applicable law.
This website may link to third-party sites. We are not responsible for those sites' privacy practices or content. Review their policies before sharing information with them.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version will be posted on this page. Continued use of the website or services after an update constitutes acceptance of the revised policy where permitted by law.
If you have questions about this page or want to exercise a request under it, contact:
Cortex Enterprise Hub LLC
New Jersey, United States
Mon–Fri, 9:00 AM – 5:00 PM CT